Terms of Service

Last updated: January 4, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern access to and use of the Briitely platform, website, and related services (the “Services”) provided by Briitely (“Briitely,” “we,” “our,” or “us”).

By accessing or using the Services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.


2. Description of Services

Briitely provides a business-to-business, white-label software platform powered by GoHighLevel, including CRM functionality, marketing automation tools, and related features for business use only.

Briitely does not provide legal, financial, medical, or compliance advice.


3. Eligibility and Account Responsibility

You represent and warrant that:

• You are acting on behalf of a business entity

• You have authority to bind that entity to these Terms

• All information provided is accurate and current

You are responsible for:

• Maintaining the confidentiality of login credentials

• All activity occurring under your account

• Ensuring authorized users comply with these Terms


4. Customer Responsibilities

Customers agree to:

• Use the Services only for lawful business purposes

• Obtain all required consents from End Users

• Comply with applicable laws, including privacy and anti-spam laws

• Ensure accuracy and legality of all data uploaded or processed

• Refrain from abusive, deceptive, or fraudulent practices

Briitely reserves the right to suspend or terminate accounts that violate these Terms.


5. Data Protection and Privacy

Customer use of the Services is subject to:

• Briitely’s Privacy Policy

• The Data Processing Addendum (DPA) attached to these Terms

• GoHighLevel’s applicable privacy and data processing terms

Customers are the data controllers for End-User Data. Briitely acts solely as a data processor or sub-processor.


6. Fees and Payment

Subscription fees, billing cycles, and payment terms are as agreed at the time of purchase.

All fees are non-refundable unless otherwise stated in writing. Briitely may suspend access for non-payment.


7. Intellectual Property

All rights, title, and interest in the Services remain with Briitely and its licensors.

Customers are granted a limited, non-exclusive, non-transferable license to use the Services during the subscription term.

Customers retain ownership of their own data.


8. Service Availability and Modifications

Briitely does not guarantee uninterrupted or error-free service.

We may modify, suspend, or discontinue any part of the Services with reasonable notice where practicable.


9. Limitation of Liability

To the maximum extent permitted by law:

• Briitely shall not be liable for indirect, incidental, consequential, or punitive damages

• Briitely’s total liability shall not exceed the fees paid by Customer in the preceding 12 months


10. Indemnification

Customer agrees to indemnify and hold harmless Briitely from claims arising from:

• Customer’s use of the Services

• Customer’s data practices

• Violations of law or third-party rights


11. Termination

Either party may terminate the Services upon written notice.

Briitely may terminate immediately for breach of these Terms.

Upon termination, access to the Services will cease, subject to applicable data retention obligations.


12. Governing Law

These Terms are governed by the laws of the Province of Alberta, Canada, without regard to conflict of law principles.


15. Contact Information

Questions, concerns, or requests regarding this Terms of Service may be directed to:

Briitely
Email: [email protected]
Website: https://briitely.com/

DATA PROCESSING ADDENDUM (DPA)

1. Definitions

Personal Data: Information relating to an identifiable individual

End-User Data: Personal Data processed on behalf of Customer

Controller: The Customer

Processor/Sub-Processor: Briitely


2. Scope and Purpose

Briitely processes Personal Data solely to provide the Services and in accordance with documented Customer instructions.


3. Customer Obligations

Customer shall:

• Ensure lawful basis and consent for processing

• Provide required privacy notices

• Respond to End-User requests

• Ensure compliance with applicable laws, including PIPEDA and CASL


4. Briitely Obligations

Briitely shall:

• Process Personal Data only on Customer instructions

• Implement reasonable security safeguards

• Ensure confidentiality of personnel

• Assist with access or deletion requests where feasible


5. Sub-Processors

Customer authorizes Briitely to engage sub-processors, including GoHighLevel, hosting providers, and payment processors.

Briitely remains responsible for sub-processor compliance.


6. International Transfers

Personal Data may be processed outside Canada. Briitely ensures comparable protection through contractual and organizational safeguards.


7. Data Retention and Deletion

Upon termination, Personal Data will be deleted or anonymized within a reasonable period, subject to legal requirements.


8. Security Measures

Briitely implements administrative, technical, and physical safeguards appropriate to the nature of the data.


9. Audits

Briitely may provide reasonable information to demonstrate compliance upon written request.


10. Precedence

In case of conflict, this DPA prevails over the Terms with respect to data protection.

CASL COMPLIANCE NOTICE

(Future-proofed — messaging not currently resold)

Canadian Anti-Spam Legislation (CASL)

Briitely does not currently resell SMS or email messaging credits.

If messaging features are enabled in the future, Customers acknowledge and agree that:

• They are solely responsible for CASL compliance

• They must obtain express or implied consent

• They must provide identification and unsubscribe mechanisms

• They must maintain records of consent

Briitely provides tools that may support compliance but does not monitor or enforce Customer messaging practices.